Ticketek launches contactless tickets at Suncorp Stadium

Brisbane’s Suncorp Stadium has become the first sport and entertainment stadium in Australia to offer contactless tickets on iPhone and Apple Watch.

Ticketek will allow customers to hold their iPhone or Apple Watch up near the turnstile’s reader, with their ticket automatically presenting an entry.

The tap-and-go entry utilises new technology and is faster than the current scanners of mobile tickets.

Fans also receive a push notification when they arrive at the venue allowing them to quickly access their tickets for streamlined entry.

The tech offering will debut at Suncorp Stadium at two sporting events, when the Queensland Reds host the Jaguares in Super Rugby on Saturday, June 1 and State of Origin Game One on Wednesday, June 5.

Other venues across Australia will get the technology “in the coming months,” according to Ticketek.

Its chief operating officer and head of ticketing, Cameron Hoy, says, “The introduction of tap-and-go tickets on iPhone and Apple Watch is a ground-breaking move away from traditional ticketing barcodes and scanning technologies, designed to enhance both customer usability and event operations.

“This is the most personalised, frictionless and secure ticketing experience Ticketek has ever delivered.”

Venue operator AEG Ogden’s chief operating officer, Rod Pilbeam, adds, “We are proud to be the first venue in Australia to offer this innovative technology for our customers through our ticketing partner Ticketek.

“The contactless benefits extend beyond the turnstile, with fans also able to use Apple Pay to purchase food, drinks and merchandise throughout the stadium.”

Ticketek was first to launch mobile tickets in 2011.