Thousands demand refunds as RnB Fridays Melbourne slammed on social media
As the Sydney and Brisbane legs of RnB Fridays Live approach, punters will be hoping that the experience vastly triumphs that of last weekend’s Melbourne event.
The event took place at Marvel Stadium, featuring such acts as Usher, Salt N Pepa and Lil Jon, but punters weren’t happy with the sound at the venue, nor the long breaks between artists, while some called out the general organisation of the event.
“Such shocking sound”, said one fan, who also demanded a refund.
Still can’t get over how much wasted over #rnbfridayslive @FoxFM is there any refund over such shocking sound and event. $400 spent on 2 tickets and parking and only stayed for an hour as it was so bad.
— Dan (@DanHinMelb) November 10, 2018
“Worst concert I have ever been to” said another.
#RNBFRIDAYSLIVE @FoxFM @HitNetworkAUS worst concert i have ever been to. gold standing tickets and the sound was abhorrent. lets not mention the shit show just trying to get into the arena. pathetic will be getting a refund
— shannon campbell (@pog_shannon) November 11, 2018
Another fan described the “long ass breaks between artists”
— Bec Skilton (@Becskilton) November 10, 2018
Since the event ended, a Facebook group called ‘RnB live Melbourne robbed us… refund our money now‘ has gathered almost 3,000 members, while 845 people have signed a change.org.
“We appreciate the feedback we have received with regards to RNB Fridays Live event that was held at Marvel Stadium, Melbourne on Saturday 10 November,” RnB Fridays Live said in a statement to news.com.au.
“While some of the concerns raised were addressed on the night, we understand that some of our guests remain dissatisfied by their experience. We are currently in conversation with Marvel Stadium with regards to comments we have received about the length of queues and the state of the venue facilities.”
triple j’s Hack program also covered the story on Tuesday, talking with and expert from Choice who provided tips on how to get a refund.
Frontier Touring also gave the following statement to Hack. “On the night of the Melbourne event, our team worked hard to deal with the issues raised by our guests, with considerable success,” the statement read.
“We are, however, incredibly disappointed that the event did not run as smoothly as it has historically or to the high standards our collective businesses believe appropriate.
“We recognise that some of our guests remain dissatisfied by their experience and a small percentage of the 51,000 fans in attendance have since contacted us to express their disappointment.”
Not everyone was completely disappointed though, with several social media posts highlighting Usher’s performance as a redeemer.
“Usher was fkn amazing,” read one tweet. “The end made up for it.”
…but Usher was fkn amazing ❤️❤️❤️ #RnBFridaysLive
The end made up for it. 🔊
— Nethmi Ns (@n3ThMiii) November 10, 2018
“Usher & LilJon were ahhhmaaaazing,” said another.
— k; (@mzkiraa) November 13, 2018
RnB Fridays Live goes to Brisbane this Friday and Sydney on Sunday.